

But the Workflow Builder tool is a new low-code solution that’s more approachable for non-technical users. More experienced users have been able to create their own custom apps through Slack for a while - the platform introduced automated bots in 2015. For operational teams that rely on real-time developments to guide their workflows, Slack still falls short. However, while Workflow Builder can allow users to create custom workflows within the Slack application, it does not fundamentally change what Slack was built to do.

For some offices, it’s a function worth investigating. Workflow Builder is meant to bring Slack further into the workstream collaboration market. One of their biggest changes in 2019 was the release of the Workflow Builder feature. To expand upon their instant messaging offering over the years, Slack has continued to add integrations and plugins to explore new possibilities with the tool. Since its launch, the platform has grown to some 10 million daily active users.

You’ve likely heard about Slack, the cloud-based instant messaging platform that launched in August 2013. Slack’s new Workflow Builder feature offers simple automation, but it’s missing some key features for operational workstream collaboration.
